Week 11 Reading Notes and Reflections – “run screaming back home”

OMG. This week’s reading is killing me. The book goes into so much details in the parts related to participants. Examples like “calling your participant in advance to remind them of their appointment”, “have some granola bar and / or fruit available in case hunger becomes an issue”, “keep blank questionaries in the control room”, “bring this evaluation session work package to each evaluation”, “greet and welcome each participant and than him or her for helping”, “hand out leaflets in shopping malls and parking lots”, “proceed your testing with a positive attitude” are plenty. There are several paragraphs discussing the matter of the appropriate number of participants. I think the book basically tells me nothing. I like the “three to five users are enough to find 80% of your UX problems” rule. It at least narrows the options to 3 of them that I can adjust accordingly without having to think about it too much.

I think no one has to read all these excruciating details in order to know what to do. I’m gonna share with you some examples of rigorous empirical evaluation done by people on youtube. I think they are pretty good, despite the fact that they most likely haven’t read the two chapters in the book and they most likely are not UX practitioners. My point is that it just takes so little to prove that a product really really suck. But sometimes the company who produced this product just won’t listen to it.

Benchmark tasks example: Windows 8 – Even a 12-year old can’t do it

(A good example to count the number of grunting)

Free use example: How Real People Will Use Windows 8

Post task interview example: Windows 8 Vs. Mac OS X

Think loud example: Mum meets Windows 8

This one is just for the interesting comment: Systems Administrator Reacts to Windows 8

Yes, I said it. Windows 8 sucks. In this case, Microsoft has one foot in the new touch screen device era but the other foot in the desk top PC era. It’s not hard to conclude that this is a terrible idea. JUST PICK ONE AND DISCARD THE OTHER!!!

On the other hand Apple has done a way better job than Microsoft.

Free use example: Using Mac OS X for the First Time

The funniest of all in this week’s reading is “scheduling breaks between tasks where participants can … run screaming back home”. And this is my reaction to this week’s reading and windows 8. It’s halloween, so what the heck!

See you next week,

Dylan

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6 thoughts on “Week 11 Reading Notes and Reflections – “run screaming back home”

  1. Pingback: Two weeks’ best: Oct 19 – Nov 1, 2012 « CGT 512

  2. What a nice! I thought it was only me who felt this book reads hard. I’ve read a few interaction design books and this is most difficult to read. Interestingly, the most interesting and easy one was the “inamates are running the asylum” by Allan Cooper. Coincidentally, it was the thinest one. And more interestingly, I am reading the “Seductive Interaction Design”, which is very interesting, and happens to be thinner.

    I love your videos. I wonder what went wrong in Microsoft. After the success of Apple, the bar got really high nowadays, how this kind of mess can happen? We learned in the class room that Menu is like a map or pedagogical vector, which is there to help novice find out what’s going on. What a brilliant idea to hide a menu to the novice, Microsoft!

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